Send us their favorite toy.
We'll install the voice module inside and return it within 7 days. Same toy they love. New magic inside.
How the send-in works
Order a Send-In Kit
We ship you a padded, pre-labeled mailer. Just place your child's toy inside and drop it off at any postal point.
We Install the Voice Module
Our technicians carefully open a hidden seam, install the tiny voice unit, and seal everything back. The toy looks and feels identical.
Quality & Safety Testing
Every toy goes through a 12-point safety checklist: button response, speaker clarity, seam strength, battery safety, and more.
Shipped Back to You
Your toy arrives back home within 7 business days, fully charged and ready to connect via the Parent App.
Technical specifications
Turnaround time
5-7 business days
Supported sizes
20cm - 60cm plush toys
Module weight
< 25g (barely noticeable)
Battery life
8-12 hours active use
Charging
USB-C, hidden port
Warranty
1 year on installation
What's included
- Pre-paid, padded return mailer
- Voice module installation
- 12-point safety inspection
- USB-C charging cable
- Return shipping (insured)
- 1-year installation warranty
- 30-day free Monthly Service trial
Questions about the send-in?
Will the toy look different?
No. We use hidden seam techniques. The module is completely invisible from the outside.
What if my toy is too small or too large?
We'll let you know before any work begins. If the toy isn't compatible, we ship it back at no charge.
Is it safe for young children?
Absolutely. All installations pass ASTM F963 and EN 71 safety standards. The button is soft-press and child-safe.
Can I wash the toy after installation?
Surface cleaning is recommended. The module is water-resistant but not waterproof. We include care instructions.
Ready to bring their favorite toy to life?
Order a send-in kit today. We handle the rest.